Delivery policy

Delivery time

After successful order verification process, Your order will be delivered to you within the following time period:

Delivery address Order and delivery time
Nationwide delivery

Book 10 am: same day delivery

Book later 10 am: next day delivery
The area does not have a Hismartmilk Store

Delivery time from 3 – 5 day

Shipping unit: Grab.

Refer to the area where Hismart Stores are located: https://dinogpt.vn/danh-sach-cua-hang/

  • Currently, the delivery service at Hismart operates from Monday to Saturday every week, No delivery on Sundays and Holidays.
  • Orders placed after 10am on Saturday until Sunday will be processed the following Monday.
  • In case the delivery partner cannot contact or deliver the goods to you due to subjective or objective reasons from your side within 02 workday, The order will no longer be valid.
  • With delivery addresses in high-rise/apartment areas..., Specific delivery and pickup details will be contacted by the delivery staff, agree and agree in advance, to ensure convenience during your receipt of goods.
  • If your order is temporarily out of products you need to purchase, We would like to transfer your order to another store that has stock and delivery time may be extended from 2-3 day. Information about order changes will be sent to your email. We hope you understand and check your email about these changes.

Delivery confirmation

  • Goods will be delivered to the address provided by the customer in the order placed on the website https://dinogpt.vn/
  • Immediately after customers place orders on the Website, The Customer Care department will call to confirm orders on weekdays, from Monday – Friday, from 9am to 5pm and Saturday from 9am to 12pm. A valid order is an order that has been successfully confirmed by a customer service staff call.
  • If you have any questions regarding ordering or delivery policy, Please contact us: Email address tn.cskh@blh.com.vn. Phone: 1900055569.
  • Every online order is successful, Hismart will only deliver 01 Your declared address.